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Refund Division of Anticipatory Tax abroad

The Refund Division

  • is responsible for the lawful refund of withholding tax to domestic and foreign beneficiaries,
  • carries out tasks relating to double taxation agreements and other international treaties,
  • processes applications relating to domestic and foreign reporting procedures and investigates tax evasion and abuse of the system in accordance with statutory and treaty provisions.

Delayed refund

Due to the increased number of applications, there is a delay in processing refunds. For online submissions, you can view the status of your application under ‘Transaction overview’.

Enquiries made by telephone or email do not provide any further information.

The Refund Division

ePortal (Zones 1-12)

If you have any questions about the ePortal, please use the contact form.

Team 1 (Zones 1 - 8)

ru01.dvs(at)estv.admin.ch

Algeria, Argentina, Australia, Austria, Bahrain, Bangladesh, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Egypt, Finland, Germany, Ghana, Hong Kong, Iceland, India, Indonesia, Iran, Israel, Ivory Coast, Jamaica, Japan, Kuwait, Malaysia, mMexico, Mongolia, Morocco, Netherlands, New Zealand, Norway, Oman, Pakistan, Peru, Philippines, Qatar, Saudi , rabia, Singapore, South Africa, South Corea, Sri Lanka, Sweden, Taiwan (Chinese Taipei), Thailand, Trinidad and Tobago, Tunisia, United Arab Emirates, Uruguay, USA, Venezuela, Vietnam, Zambia

Team 2 (Zones 9 - 12)

ru02.dvs(at)estv.admin.ch

Albania, Armenia, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Georgia, Greece, Hungary, Ireland, Italy, Kazakhstan, Kyrgyzstan, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Tajikistan, Türkiye, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Team 3 (Zones 1 - 12)

ru03.dvs(at)estv.admin.ch

Digital transformation of the Refund Division and other processes

Team 4 (Zones 1 - 12)

ru04.dvs(at)estv.admin.ch

Specific audits of group structures, handling of registration applications

Team 5 (Zones 1 - 12)

ru05.dvs(at)estv.admin.ch

Specific audits in the area of financial institutions, collective investment schemes and investment funds