FTA online services

From May 2026, the new FTA portal will simplify access to the FTA's online services. The FTA portal provides you with an overview of everything you need to know about federal taxes and duties. Declare VAT, claim a withholding tax refund or manage your permissions – all in one place on the FTA portal. The FTA is gradually transferring its online services from the existing ePortal to the new FTA portal.

Index

• The FTA portal – an overview of your tax affairs
  • Questions and answers about the FTA portal
• FTA services in ePortal
  (Claiming a anticipatory tax refund Germany, AEOI, CbCR, SEOI, GIR)

The FTA portal – an overview of your tax affairs

From May 2026, you will be able to manage most of your FTA affairs via the FTA portal. The introduction of the FTA portal will coincide with the discontinuation of “VAT return easy”. From this time onwards, all VAT declarations must be submitted exclusively via “VAT return pro” in the FTA portal.

You can access the FTA portal either via “Login” on the FTA homepage or in ePortal. Register using the new public services login AGOV. Help is available at AGOV help. If you already have a CH-Login, simply link AGOV to your existing account.

FTA portal features

In the FTA portal, you can find your authorisations, your transactions, and your documents. You can manage your authorisations and powers of attorney, and access VAT registration, VAT returns and VAT certificates, withholding tax and stamp duty, as well as the corporate radio and TV fee.

• Find out more

  Permissions

  In the FTA portal, you can manage your permissions centrally under “My permissions”. Apply for a new permission under “New permissions”.

  Transactions

  The following functions are available:

  VAT registration: Check whether your business is liable for VAT and register for VAT. Find out more about VAT liability

  VAT returns: File your VAT returns via “VAT returns pro”. Use the functions for corrective statements, annual reconciliations and deadline extensions. Find out more about filing VAT returns online

  VAT certificates: Request a VAT company certificate or certificate of egistration. The VAT company certificate is required abroad as proof for the refund procedure to reclaim foreign VAT and for registering for tax liability. The VAT certificate of registration is used as proof of registration in the Swiss VAT Register of Taxable Persons. More on VAT certificates

  Swiss withholding tax: You can report withholding tax (forms 102, 103, 110 and forms for reporting instead of payment 106, 108, 823, 823B, 823C) or you can claim a refund (forms 21, 25). The service allows you to track outstanding and completed transactions. More on reporting withholding tax or More on claiming a refund of withholding tax

  Stamp duty: You can report stamp duty (form 9/9 FL) or register as a securities dealer. The service allows you to track pending and completed transactions. More on reporting stamp duty

  Corporate radio and TV fee: In addition to the fee, you also have the option to form and manage fee groups and groups of autonomous units. You can also submit a request for a refund of the corporate radio and television fee. More on the radio and TV fee

Questions and answers about the FTA portal

Registration and login

• How do I access the FTA portal and how do I log in?

  You can access the FTA portal via the FTA website or via the application overview on the ePortal.

  The FTA recommends using the AGOV government login to log in. This will gradually replace the CH-Login by spring 2026.

• What requirements must be met in order to use the FTA portal?

  To use the FTA portal, you must log in and submit an application for businesses or taxable persons. You must then redeem the activation code sent to you. These steps are carried out via the ‘Apply for authorisation’ option under the main navigation heading ‘New authorisations’.

  If you cannot find the company you are looking for, you can submit a request to add this company via the manual registration process. You will find the relevant options in the ‘Find companies or individuals’ step.

• How can I reset my password?

  The AGOV government login does not use traditional passwords. For more information, see ‘AGOV explained in simple language’.

  With CH-Login, you can reset your password using the ‘Forgotten password’ option.

Activation and invitation codes

• What is the difference between the activation code and the invitation code, how long are they valid for, and how are they redeemed?

  The activation code is used for the initial registration of a company on the FTA portal. This code is sent by post to the company’s registered address. The company decides which person will redeem the code. The activation code is valid for 90 days.

  Once a company is registered on the FTA portal, an administrator can add further users to the company using an invitation code. The invitation code is managed by the administrator. Its validity can be set individually and is valid for a maximum of 90 days.

  Both codes can be redeemed on the FTA portal under ‘New authorisations’ in the ‘Activate code’ section.

• How do I order a registration letter?

  In the main menu, click on ‘New Authorisations’ and then on ‘Request authorisation’. You will then need to complete the onboarding process.

  The registration letter will then be sent by post to the company’s registered address.

• I haven't received my code. Can I order a new one?

  Yes. Go to ‘New Authorisations’ and select the company. In the information box, you will find the option ‘Resend activation code by post’.

• My code is no longer valid. What should I do?

  If your code is no longer valid, go to ‘New authorisations’ and select the company. In the information box, you will find the option ‘Resend activation code by post’.

• How long does it take for a newly registered company to be linked to my user account?

  Applications from companies not entered in the commercial register are reviewed by the FTA. This review may take a few days.

• Where can I see the status of my authorisation request for a company?

  You can view the status of your application in the main menu under ‘New authorisations’. In the ‘Ongoing authorisation requests’ section, you will find all pending applications and their statuses. You can view further details by clicking on the entry.

Authorisations and roles

• What is the difference between an administrator and a user?

  An administrator can grant their organisation’s permissions to other users or administrators.

  A user can manage transactions for the organisation within the scope of their permissions, but cannot pass these rights on to others. A user may be authorised for multiple services within the same organisation, as well as for multiple organisations.

• Where can I find my authorisations?

  You can find your authorisations in the main menu under ‘My authorisations’. Select the company there. The services you are authorised to use will then be displayed.

• How can authorisations be requested and updated?

  You can request new authorisations via ‘New authorisations’ and the ‘Request authorisation’ option.

  To update authorisations, go to ‘My authorisations’, select the service, and you will be redirected to the Federal Government’s ePortal. If you are an administrator, you can make the changes yourself. Otherwise, please contact the relevant administrator.

• How can company authorisations be deleted?

  You can revoke authorisations via the user management section in the Federal Government’s ePortal. To do this, first click on ‘My authorisations’ in the FTA portal and select the service. This will take you to the ePortal. Please note that only administrators can make these changes.

• Can I add a second administrator and then remove them again?

  Sure, an administrator can appoint other administrators.

  However, a service must always have at least one administrator. The last remaining administrator cannot therefore remove him/herself.

• How can I submit a request for authorisation to the administrator?

  You can submit an authorisation request as part of the authorisation process. To do this, go to ‘New authorisations’ and select ‘Request authorisation’.

• Why should an internal employee always be connected to the FTA portal first?

  The FTA recommends that, initially, at least one internal employee, managing director or company owner be linked to the FTA portal. Tax representatives should only be added afterwards, and only as additional administrators. This ensures that the company retains control over access and authorisations at all times.

• How can I manage my access and authorisation requests, and where can I view their status?

  You can view the status of your requests under ‘New authorisations’ in the ‘Pending authorisation requests’ section.

  Requests that have already been submitted cannot be deleted or withdrawn. They are stored for three years and then automatically deleted.

  If necessary, you can request a new activation code for a company. To do this, open the request and select ‘Resend activation code by post’.

Features and services

• What services are available on the FTA portal?

  The following services can currently be activated via the FTA portal, provided your company is eligible:

  • Manage companies and individuals:
    Manage administrative rights for companies/individuals, authorisations and services
  • Withholding tax and stamp duties:
    Declaring and applying for a refund of withholding tax, as well as declaring stamp duties for companies based in Switzerland
  • Reporting VAT:
    Reporting VAT, rectifications, annual rectifications
  • GloBE Information Return (GIR):

  The following services are not yet integrated into the FTA portal and must be managed via the specific applications:

  • Automatic Exchange of Information (AEOI)
  • Country-by-Country Reporting (CbCR)
  • Spontaneous Exchange of Information (SIA)
  • Withholding tax refunds for companies and individuals based in Germany

• Can I edit company details?

  At present, company details can only be updated to a very limited extent via the FTA portal. This is because certain details are taken from the cantonal commercial registers and must be amended there. If you wish to notify us of a change of address and/or a change of name, please use the appropriate form.

• Why can’t I find the company I’m looking for when requesting for an authorisation?

  For data protection reasons, only publicly available company data can be displayed. As a result, it may happen that a company you are looking for cannot be found.

  Please also note that newly registered companies do not appear on the FTA portal immediately; there is a certain delay. As we import this data, it may take a few days for a company to appear in the search results after it has been registered.

• How can I link my registered business to an additional service?

  Open ‘My Authorisations’ and select the company.

  To add another service, click on ‘Add service’. Depending on the authorisation level, the service will either be activated immediately or an authorisation process will be initiated, followed by a letter being sent.

• How can I remove my registered business from a service?

  Open ‘My authorisations’ and select the company.

  A service can only be deleted if the service in question supports this feature and you are an administrator for that service. Doing so will remove all user authorisations for that service.

• What happens if I remove a service?

  If you remove a service, it will disappear from the overview and all users’ access rights to that service will be revoked. However, this does not mean that the company is no longer registered for that service. Any existing tax obligations remain in force and must be fulfilled.

• How do I set up a new tax transaction?

  In the main menu, click on ‘New Transactions’. By default, you will see all transactions that can be initiated without being linked to a specific company. These include: Business Registration certificate, Certificate of registration and VAT registration. If you use the search field to select a company with which you are linked, you will be shown all transactions that are relevant to that company and for which you have authorisation.

Security and data protection

• How and for how long will my data be stored and protected?

  Your data will be processed and protected in accordance with the applicable legal requirements, in particular the Swiss Data Protection Act (DSG). The FTA takes technical and organisational measures to protect your data from unauthorised access. Your data will only be stored for as long as is necessary to process transactions or to comply with statutory retention periods.

• Are my activities on the FTA portal logged, and who can see my data?

  For security and audit trail purposes, technical logs are generated (e.g. access times or system events). These are used for security, fault analysis and the operation of the portal. Access to this data is restricted to authorised personnel within the scope of their duties.

• How do I report a suspected case of misuse?

  If you suspect that your account has been misused or that unauthorised access has taken place, please contact the FTA’s technical support team immediately ([phone]) or use the contact form on the portal.

Technical questions

• Which browsers are supported by the FTA portal?

  To use the portal, you will need a modern web browser. We support the latest versions of Chrome, Firefox, Edge and Safari. Internet Explorer is not supported.

• Why isn't a page displaying correctly?

  The page may not display correctly due to an outdated browser, disabled browser features, or network/security filters. Please use the latest version of a supported browser. Temporary maintenance work may also cause some restrictions.

• What should I do if I encounter technical problems?

  First, refresh the page and check that you are using an up-to-date browser. If necessary, clear your browser cache or try using a different browser. If the problem persists, please contact FTA Support ([phone]).

Feedback und RüFeedback and commentsckmeldung

• How can I provide feedback on the FTA portal?

  You can submit feedback or suggestions for improvement using the form. Your feedback helps us to continuously improve the FTA portal.

FTA services in ePortal

Not all of the FTA's online services are integrated into the FTA portal. You can find them in ePortal.

Claiming a anticipatory tax refund (Germany) - (Swiss Withholding Tax)

Are you resident in Germany and wish to claim a refund of Swiss anticipatory tax (Swiss Withholding Tax)? Then apply for the anticipatory tax refund online (form F85 for Germany). You can manage your permissions directly within this service. More on claiming a anticipatory tax refund

Automatic exchange of information AEOI

Banks, collective investment vehicles and insurance companies use the AEOI (automatic exchange of information) service to transmit information on types of investment income and client account balances if the client is resident abroad for tax purposes. The FTA forwards it to the relevant foreign tax authorities. You can manage your permissions directly within this service. More on AEOI

Country by Country Reporting CbCR

Multinational enterprises use the CbCR (country by country reporting) service to submit their report on the global allocation of turnover, taxes paid, other key figures by country and information on all legal entities. The report has to be submitted to the FTA no later than twelve months after the end of the reporting tax period. The CbC report has to comply with the technical guidelines and be in XML format. You can manage your permissions directly within this service. More on CbCR

Spontaneous exchange of information SEOI

To obtain access to the SIA specialist application and the corresponding taxpayer, a personal account must first be set up in ePortal (incl. two-factor authentication). You then redeem an invitation code in ePortal, which grants access to the SIA application and the relevant taxpayer. The SIA tile in ePortal is not visible until at least one invitation code has been successfully redeemed and two-factor authentication has been enabled. More on SEOI

GloBE Information Return GIR

The GloBE Return (GIR) enables tax authorities to automatically exchange information on the calculation and application of minimum taxation of multinational enterprise groups subject to the GloBE model rules. The GIR contains data on income, taxes levied, tax adjustments per tax jurisdiction and information on the individual business units of the group. The GIR tile in ePortal is not visible until at least one invitation code has been successfully redeemed More on GIR